Customizing Your Support: Alerts vs. Full Service Plans
ADACertify recognizes that every organization has different resources and needs regarding accessibility remediation.
To provide maximum flexibility, you can choose between two distinct service models: Alerts-Only Monitoring or a comprehensive Full Service Plan.
Both options ensure you are instantly aware of accessibility issues, but the key difference lies in whether you choose to fix them internally or leverage our dedicated remediation experts.
Alerts-Only Monitoring: The DIY Compliance Approach
The Alerts-Only Monitoring model is designed for organizations that maintain an internal development team or work closely with an agency capable of handling technical remediation.
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What You Get: This plan provides all the necessary information and tools for in-house action: real-time notifications when new issues are detected, access to detailed audit reports in your dashboard, and the tools required to manage fixes internally.
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Who It’s For: This is the ideal solution for teams that prefer to manage remediation themselves, as it offers a lower-cost solution while maintaining full compliance oversight via continuous monitoring and reporting.
Full Service Plans: Expert Remediation and Assurance
The Full Service Plan is the premium, hands-off solution, providing expert assurance and dedicated support from ADACertify’s remediation team.
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What You Get: You receive everything included in the Alerts-only plan, plus direct access to our accessibility experts. This includes manual adjustments for all issues automation cannot solve (e.g., PDF fixes, video captioning, complex custom code), and ongoing consulting to ensure compliance as web standards evolve.
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Who It’s For: This plan is best suited for organizations without dedicated accessibility staff, enterprises in high-risk industries (such as healthcare, education, or finance) where compliance is absolutely critical, or any business seeking a “hands-off” approach with guaranteed expert assurance.
Ultimately, your choice depends on your remediation strategy: if you want notifications plus internal, DIY fixes, choose Alerts-only.
If you want notifications plus expert, guaranteed remediation, upgrade to a Full Service Plan. With either option, you will always be immediately informed when accessibility issues arise.